Return Policy:
Return Policy - La Chica Boutique
At La Chica Boutique, we strive to provide exceptional products and ensure your satisfaction with every purchase. We understand that sometimes circumstances may arise where you need to return an item. To facilitate the process, we have outlined our return policy below:
Eligibility:
- Unworn and unwashed merchandise are eligible for STORE CREDIT ONLY if returned in original packaging within 5 days after receiving your order. If an item has stains/smells or any appearance of being worn, it will not be accepted as a return and you will be responsible for the shipping fee.
Return Process:
- To initiate a return, please visit our website and log in to your account or click on ''view your order'' in the email you received to submit a return request.
- Provide the order number, item details, and reason for the return.
- Once your return is authorized, you will receive instructions on how to proceed with the return.
Return Shipping:
- We offer free return shipping on all eligible returns.
Refunds or Store Credit:
- All promotional Sales and Discounts are final, No Returns are accepted.
- We only offer store credit for returned items; we do not issue cash refunds.
- After the return is processed, we will provide you with a e-gift card equivalent to the value of the returned item.
- The gift card will not have an expiration date, allowing you to use it at your convenience.
We are not responsible for lost, stolen, or damaged packages. If your package is lost or stolen, we recommend you contact the carrier to file a claim or your local authorities.
If you have any further questions or require assistance, please feel free to reach out to our dedicated customer support team. We are here to ensure your shopping experience with us is enjoyable and hassle-free.
La Chica Boutique💓
Email: info@lachicaboutique.com