Refund policy
At La Chica Boutique, we strive to provide exceptional products and ensure your satisfaction with every purchase. We understand that sometimes circumstances may arise where you need to return an item. To facilitate the process, we have outlined our return policy below:
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Eligibility:
- Returns are accepted within 5 days from the date the order is received.
- The item must be unused, unworn, and in its original condition with all tags and packaging intact.
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Return Process:
- To initiate a return, please visit our website https://lachicaboutique.com/ or ''view your order'' in the email you received when the item was ordered.
- Provide the order number, item details, and reason for the return.
- Once your return is authorized, you will receive instructions on how to proceed with the return.
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Return Shipping:
- Customers are responsible for the shipping costs associated with the return, unless the item is defective or damaged.
- Upon receiving the returned item, we will inspect it for any signs of use or damage.
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Refunds or Exchanges:
- Refunds will be issued to the original payment method used during the purchase less the shipping costs.
- In the case of a defective or damaged item, we will offer a replacement or store credit, depending on availability.
- If you prefer an exchange for a different size, color, or style, please let us know, and we will assist you accordingly.
- All Sales and Discounts items are not eligible for return.
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Processing Time:
- Once we receive your returned item, please allow 5-7 business days for us to process the return and issue any applicable refunds or exchanges.
- You will receive an email notification once the return is processed.
If you have any further questions or require assistance, please feel free to reach out to our dedicated customer support team. We are here to ensure your shopping experience with us is enjoyable and hassle-free.
La Chica Boutique💓
info@lachicaboutique.com
954-998-3920